J3629 – Customer Services Lease Administrator – UK, Flexible Location (Remote/Hybrid) – Asset Finance

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​£27,000 – £30,000 plus excellent bonus and benefits.

New Leaf Search has partnered with a specialist finance provider in its search for a Customer Services Lease Administrator.

Salary: £27,000 – £30,000 plus excellent bonus and benefits. Location: UK, Flexible Location for Homebased or close to Southampton for Hybrid working.

The Role

This is an excellent opportunity to join a dynamic customer services and lease administration team within a growing asset finance business.

You will support the full lifecycle of finance agreements, ensuring high levels of accuracy, service delivery and customer support across a broad range of administrative and customer service activities.

Key Responsibilities:

• Process and load new finance agreements onto internal systems within agreed SLAs
• Set up direct debits and maintain accurate contract records
• Produce rental invoices and annual VAT statements
• Manage customer queries through to resolution
• Handle customer complaints in line with company policy and procedures
• Generate settlement figures accurately and efficiently
• Administer contract lifecycle activities including novations, extensions and reschedules
• Maintain high levels of customer service, compliance and operational accuracy
• Support team objectives and contribute positively within the wider business

Candidate Profile:

• Strong administrative and organisational capability
• Excellent attention to detail and accuracy
• Good working knowledge of Word, Excel, Outlook and database systems
• Strong communication and customer service skills
• Problem-solving capability with a proactive approach
• Experience within asset finance or financial services advantageous

We strongly favour applicants with proven, relevant experience in Financial Services; particularly Asset Finance and Leasing.

You will also require relevant IN-COUNTRY experience; without which, your application will NOT be considered.

Contact us for a confidential discussion.

📩 Apply in confidence by sending your CV.

Job Reference:	J3629
Contract Type:	Permanent
Remote Working:	Remote / Hybrid
Location:	Southampton
Consultant:	Jane Theobald
Function:	Administration, Customer Services, Support,
Contact phone:	0203 740 7222
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