Aldermore expands automated decisioning to boost broker support

Aldermore Bank has strengthened its broker proposition with a series of upgrades to its automated decisioning process, enabling faster and more consistent outcomes across a wider range of SME lending cases.

At the centre of the changes is a significant increase in the bank’s automated decisioning threshold, which has been raised to £250,000. The move allows a greater volume of deals to be assessed through technology, with thousands more applications now eligible for automated decisions, many delivered in under 10 seconds.

The enhancement is designed to give brokers earlier certainty at the point of decision, helping them serve SME clients more efficiently while improving overall turnaround times.

Aldermore said the changes form part of a broader investment in smarter and more streamlined lending journeys, combining automation with human expertise to improve both speed and clarity.

Lee Rhodes, commercial director at Aldermore, said the updates reflect the bank’s ongoing commitment to its broker network.

“Brokers play a vital role in helping SMEs access the funding they need, and we’re committed to continually improving the experience of working with Aldermore,” he said.

“Increasing our automated decisioning threshold to £250,000 is a significant step forward and reflects our ambition to back more brokers with faster, clearer decisions.”

Alongside the higher threshold, Aldermore has introduced refinements to its decisioning process aimed at improving transparency and consistency. Developed in collaboration with broker feedback, the updates are intended to streamline assessments and provide greater clarity on application outcomes.

Rhodes added that automation will also allow the bank to better deploy its specialist teams. “By automating more straightforward cases, we can also free up our colleagues to provide more hands-on support where it matters most – on higher value or more complex transactions,” he said.

“This means brokers can access fast, technology-enabled decisions for simpler cases, alongside dedicated support for more complex deals.”

The lender said the changes reinforce its strategy of building closer partnerships with brokers by equipping them with improved tools and clearer insight, while maintaining access to specialist support where needed.