P&P accelerates growth with £3.4m Pulse Finance factoring facility

Harrow-based P&P Hotel Housekeeping is continuing its national expansion after securing a £3.4 million factoring facility from Pulse Finance.

The outsourced housekeeping provider, which works with hotels across the UK, employs more than 1,800 permanent staff and supports properties ranging from 40 to 600 bedrooms, including some of the country’s best-known hotel brands.

Founded in 1990 as a commercial cleaning business, P&P made a strategic move into hotel housekeeping in 2001, a decision that transformed the direction of the company and laid the foundations for its growth within the hospitality sector.

“Our story is one of humble beginnings, founded by my parents, their unwavering passion, and an unyielding commitment to revolutionise the world of cleaning and hospitality services,” she said.

The company’s focus on operational standards and guest experience helped it secure contracts with major international hotel groups shortly after entering the sector.

“We expanded into hotel housekeeping because of our deep-rooted passion for hospitality and delivering exceptional guest experiences,” Sond added.

A key differentiator for the business has been its experience owning and managing two hotels, giving the company a practical understanding of the operational challenges faced by clients and helping shape its service-led approach.

As the business expanded, maintaining cashflow became increasingly important, particularly because P&P directly employs all of its staff rather than relying on agency labour.

“We’ve always believed in employing our staff directly to maintain standards and responsibility, but that comes with significant upfront costs — especially during periods of rapid growth,” Sond explained.

To support continued growth, the business strengthened its long-standing relationship with Pulse Finance, originally established by the founders of both businesses. Pulse now provides a £3.4 million factoring facility across two entities within the group, which together generate a combined turnover of £24 million.

Sond said the funding facility had provided both stability and confidence as the business scaled.

“The reliability of Pulse Finance stands out,” she said. “They have worked with us through good times and bad — they are always accommodating. Their offer reassurance that they and the facility will be there for us.”

“P&P is a business with a clear vision, sound values and strong operational foundations,” she said. “We’re proud to support their growth by providing a flexible funding solution that allows them to scale with confidence knowing they have a dependable funder behind them.”

With funding in place, P&P has already expanded into Northern Ireland and is now exploring international growth opportunities.

Looking ahead, Sond said the business remained focused on sustainable expansion and maintaining service quality.

“With a secure funding solution embedded into the business, we want to continue to grow a stable business and work with high-quality clients,” she said. “Service is what we know, and we’re excited about expanding further, including overseas.”

From its beginnings as a family-run cleaning company, P&P has grown into a major provider within the UK hospitality sector, positioning itself to capitalise on increasing demand for outsourced housekeeping services while continuing to invest in long-term growth.