How real-time data and AI can be used to optimise the auto trade cycle

Wednesday 13th May 2026: 3.00pm (UK time), 1 hour

Sponsored by

Auto finance captives are operating in a challenging economic environment — geopolitical pressure, intensifying competition from new entrants, and continuing uncertainty around EV residual values are all squeezing returns.

Lenders can help mitigate the impact through optimising their existing business processes. This session examines how manufacturer captives are using real-time data and AI to deliver intelligent trade cycle management that optimises returns across the customer and asset lifecycle.

Intelligent trade cycle management transforms each stage of the cycle: origination becomes dynamic rather than fixed, in-life asset values are continuously revalued, customer engagement runs throughout the contract rather than only at the end, end-of-term offers are proactive and curated, remarketing is routed to the optimal channel, and reuse and second-life options keep assets on the book for longer.

This Finance Connect webcast brings together a captive, an advisors and a technologist to explore how lenders are making the change in practice.

• Understand the macro forces reshaping auto finance economics — from geopolitical pressure and new entrant competition to EV residual volatility and the changing role of the captive
• Learn how active trade cycle management can extend asset value, expand customer choice, and rebuild loyalty in the face of growing end-of-term churn
• Explore what lenders and captives need to put in place — data, connected systems, AI and operating model — to make intelligent trade cycle management a reality
• The role of multi-cycle financing; “selling one car to many customers alongside selling one customer many cars”

Panel:

• Eva Kellershof, Vice President-Sales North America & Europe, NETSOL Technologies
• Owen Edwards, Director and Co-Head of Automotive, UK, Interpath
• Ian Smith, Managing Director, FinboCX Inc.

Moderator:

• David Betteley, Head of Auto Finance Community, Finance Connect

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